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Cargo liability cover for goods in transit and storage

A carrier’s liability is capped by weight or package, often far below what your goods are worth. Cover them for their declared value instead.

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Short answer

What is cargo liability cover?

Cargo liability cover protects the value of your goods against loss or damage while they’re moving or stored. Carrier liability is capped by weight or package, so high-value cargo is often under-protected without separate cover. Lozy arranges cover for imports, exports and stored stock.

What’s included

Protection that follows your goods from pickup to storage.

  • Transit cover

    Air, sea and road legs, including loading and unloading.

  • Storage cover

    Cover can extend to goods held in Lozy warehouses, bonded or regular.

  • Declared-value basis

    Based on the invoice value you declare, not a carrier’s weight-based limit.

  • Terms up front

    Limits, exclusions and excess shared in writing before the goods move.

  • Claims support

    If something goes wrong, we help you document the loss and file the claim.

  • Handling agreed early

    Packing and handling notes for fragile or high-value items agreed before dispatch.

Cover on the Delhi NCR lane

The busiest legs we arrange cover for are the port-to-ICD haul into Delhi NCR, the last mile across NCR, and storage in NCR warehouses — where a carrier’s own liability rarely matches the value of what is moving.

Declared-value cover, arranged before the goods leave the port.

What declared-value cover protects

Declared-value cargo insurance answers to the invoice, not to the carrier’s per-package ceiling — which matters most on exactly the kind of cargo Delhi NCR imports tend to be made of.

  • Every leg of the journey

    Air, sea and road, from the supplier’s loading dock through the gateway to your gate in Delhi NCR. Loading, transhipment and unloading count as part of transit, so cover does not develop gaps at the handover points where goods change vehicles and paperwork. A loss on the ICD haul is met on the same terms as a loss at sea.

  • Storage between legs

    Cover can extend to time spent in a Lozy warehouse, bonded or duty-paid, so a shipment is not left bare while its next move is arranged. Storage cover is agreed alongside the transit cover and sits on the same declared value. Declare the period you expect, and the file stays clean if a claim ever arrives.

  • The categories carriers under-protect

    Servers, GPUs, laboratory equipment, machine spindles, medical devices — cargo where a weight-based liability ceiling leaves a wide gap between what a carrier owes and what the pallet is worth. Where value per kilo runs high, declared-value cover is the honest fix. Add up what replacements would cost landed in India, and the case usually makes itself.

  • Exports as well as imports

    Shipments leaving Delhi NCR for buyers abroad are covered on the same basis, including the inland leg to the gateway and the onward journey. On an export file, the cover statement also settles the question of who carried the risk at each handover. Buyers who ask for evidence of cover get it in writing, on the same statement.

Limits, excess and how pricing runs

Two dials decide what a cargo liability cover statement says before anything else: the limit, which is the most the policy pays, and the excess, which is the slice of any loss you carry yourself. Around them sit the factors insurers actually rate — declared value, route, mode, packing and the goods themselves. No honest cargo insurance quote comes from a product name alone, which is why the invoice belongs in the request. What you will not find here is a rate from a one-line email — too many variables sit between a product name and a number.

  • Setting the limit

    The limit should match the declared value of a single consignment, not last season’s average shipment. If one machine towers over everything else on the manifest, say so at the outset; a limit below the invoice is the most common gap found when a claim is filed. The desk writes the limit into the cover statement and checks it against the manifest before dispatch.

  • How the excess works

    A small excess keeps the rate lean; a bigger one trims it further and widens what you absorb yourself. For fragile or frequently moved stock, it pays to price the difference between the two rather than assume which way the arithmetic falls. Whichever excess you choose, it is named in the cover statement — never discovered at claim time.

  • What shifts the rate

    Breakable, theft-attractive or single-unit cargo rates differently from palletised freight sealed in crates. Distance, transport mode and the number of handovers all count — every transhipment is another set of hands on the goods.

  • Annual cover or per shipment

    Regular movers often run an open cover — transit insurance India-wide on a declared basis — instead of pricing each consignment. Occasional shippers take cover shipment by shipment, with the same need for the value to be agreed before dispatch.

Ask for the exclusions in writing before dispatch. A one-page cargo liability cover statement naming the limit, the excess and what is left out is worth more than any verbal reassurance.

If something goes wrong: how a claim is built

A claim is an evidence exercise, and it is decided at the doorstep, not at the claims desk. Damage spotted on arrival belongs on the delivery receipt before the driver leaves, photographed as found and left untouched if tampering shows. The desk then builds the file — invoice, packing list, transport document, correspondence, surveyor’s report — and follows it with the insurer until it settles. Photographs carry more weight than prose at every stage; the surveyor sees what you saw. The goods in transit insurance value declared at booking sets the ceiling; the paperwork decides how much of that ceiling is actually paid.

Two habits prevent most claim trouble: unpack high-value goods with the phone close at hand, and keep the packaging until the shipment is fully checked in. Neither costs anything, and both settle arguments in your favour. And one habit more: tell the desk at the first sign of trouble, so the insurer hears the details while they are still crisp.

How it works

Cover is agreed before your goods move, not after.

Illustration: a container truck leaves the port, passes the customs gate and reaches a Lozy warehouseLOZYCustoms12345LOZY 402117 345G1CLEAREDLOZY CUSTOMS DESK
  1. Declare

    Share the goods, their value and the route.

  2. Review

    Cover options, limits and exclusions confirmed.

  3. Confirm

    Cover confirmed in writing before dispatch.

  4. Move and store

    Goods covered through transit and, if needed, storage.

  5. Claim if needed

    Loss or damage documented and the claim pursued.

What you’ll need

Keep these ready and clearance moves faster.

Missing something? Send what you have and we’ll tell you what’s needed.

Document checklistKeep with your quote
  • Commercial invoice showing value
  • Packing list with piece count
  • Route and transport mode
  • Photos of packing, for high-value goods
  • Storage period, if applicable
Lozy customs desk

Who uses it

Pick your kind of business for the paperwork, checks and timelines that apply.

Customs and warehousing with one team

Most importers juggle a customs broker, a transporter and a warehouse. With Lozy, the paperwork and the space sit with the same people.

  • Clear it, then store it

    Cleared goods can go straight into one of 227+ Warehouses across our network.

  • One point of contact

    One team follows your shipment from filing to delivery, so nothing falls between vendors.

  • Checked before it ships

    HS codes, licences and paperwork are reviewed at origin, where problems are cheapest to fix.

  • An itemised quote

    Duties, taxes and our charges listed before you commit. Port or examination charges are flagged as they come up.

Frequently asked questions

Can’t see your question? Ask it in the quote form and we’ll answer it with your quote.

Isn’t my cargo already covered by the carrier?

Only partly. Carrier liability under international conventions is limited by weight or per package, which is often far below the value of electronics, machinery or medical equipment.

What does cargo cover usually exclude?

Common exclusions include poor packing, inherent defects and delay. Your exact exclusions are listed in writing before dispatch.

How is the premium worked out?

It depends on the goods, their value, the route and the transport mode. Share these and we’ll quote.

How do I make a claim?

Tell us as soon as you notice loss or damage, keep the packaging and note it on the delivery receipt. We’ll help you put the claim together.

Does cargo insurance cover goods while they are in a warehouse?

It can. Cover is arranged for transit first, and storage can be added for goods held in a Lozy warehouse, whether duty is paid or the goods are bonded. The declared value stays the same, so the figure that moved the goods also protects them while they sit. Tell the desk the storage period when you arrange cover, and whether the goods will sit bonded or duty-paid.

What does declared value mean in cargo insurance?

It is the figure the policy responds to — normally the invoice value of the goods, plus freight where that is how you bought them. Carriers limit their own liability by weight or package, so declared value is often the only way to cover a pallet of servers properly. The desk writes the basis into the cover statement so a claim pays the number you expect.

Do I need transit insurance India-wide, or can I cover single shipments?

Either works. If you import or move stock regularly, an open cover on declared values is usually simpler to administer; occasional shippers take cover consignment by consignment. The desk reviews your flows and suggests the lighter arrangement, and the cover statement keeps the same shape either way. Frequency decides this, not the size of any single shipment.

Is goods in transit insurance the same as marine cargo cover?

Close cousins rather than twins. Goods in transit insurance usually describes movement inside India, while marine cargo cover handles the international leg and the inland haul that follows it. For a Delhi NCR import both halves are present, and the desk arranges them under one file so nothing falls into the gap between policies. One claim, one set of papers, whichever half of the journey the loss sits in.

Can my supplier arrange the cover instead of me?

It happens — suppliers sometimes insure under CIF terms — but that cover usually ends where their responsibility does, and the NCR haul and storage are not theirs to carry. The desk arranges cover in the importer’s name, so the file stays with the party holding the goods and a loss never has to be split between two insurers.

Can I raise the cover after the goods have shipped?

No, and this is the one rule worth remembering: cover binds before dispatch. A limit set after a loss is known cannot be honoured, so the declared value is agreed when the shipment is booked. If the goods have grown in value — an upgrade added at the supplier, say — tell the desk before collection, not after arrival. At that stage the amendment costs minutes; later it cannot be made at any price.

Get a landed-cost quote

Tell us what you’re shipping. We’ll reply with duty, taxes and our charges itemised, so you can decide before anything moves.

  • Product description or HS code
  • Value and quantity
  • Origin and delivery city

Prefer to talk? Call +91 93547 12345 or email support@lozy.in.

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