Carts fill after midnight. Parcels leave before dawn.

What does e-commerce and retail warehousing with Lozy involve?

Lozy gives e-commerce and retail businesses flexible, CCTV-monitored warehouse space with pick, pack and dispatch support, billed monthly with no lock-in. Inventory is held in racked or floor areas across Delhi NCR and our PAN-India network, serving online sellers, D2C brands and retail counters from one organised location.

What is e-commerce and retail warehousing?

E-commerce and retail warehousing is the practice of holding sellable stock in a managed warehouse instead of a shop back room, office corner or spare godown, so orders can be picked, packed and dispatched from one organised location. It suits sellers whose inventory changes with seasons, campaigns and marketplace demand.

Key points

• Storage sized to your catalogue instead of a fixed commercial lease
• Pick, pack and dispatch support available from the same facility
• Festive and sale-season overflow without renting new premises
• CCTV-monitored space with documented check-in of your stock
• Monthly billing with GST invoices and no long lock-in

Why e-commerce sellers are moving stock out of city premises

City back rooms and shop mezzanines were never designed for marketplace volumes. Rents are high, access is limited to shop hours, and every square metre competes with selling space. Moving stock to a dedicated warehouse in Delhi NCR frees the shop floor to sell and lets the storage area work properly, with racking, trolleys and receiving bays that cut the handling cost of every order. Most sellers start by moving only overflow stock, then shift the full catalogue once they see dispatch running faster than it did from the shop.

Planning storage around the festive season

Indian e-commerce demand still concentrates around festive sales, and the storage plan should follow the same rhythm. Scale up space a few weeks before the sale window, keep peak stock in dispatch-ready positions instead of deep storage, and release temporary space once returns have settled. A monthly plan makes this workable: the same seller can run lean in June and heavy in October without renegotiating a commercial lease or paying for space it does not use.

What drives the cost of e-commerce warehousing

Billing is monthly, on the space you take, with GST invoices that flow through as input credit. The rate depends on your footprint, the location, the term and the handling you need, and it is quoted in writing after a short requirement check so you can compare properly. The honest comparison includes handling, packing and peak-season elasticity, because a slightly higher rate on flexible space is usually cheaper over a year than a low rate on a rigid lease that punishes your busiest months.

How to choose a warehouse for E-Commerce & Retail

Founders, stock controllers and operations leads all ask the same question: which warehouse will carry the next two years of growth? These checks separate a warehouse that scales with you from one you outgrow in a quarter.

Distance to your customers

A warehouse that saves on rent but adds a day to every delivery loses more than it saves. Look at where your orders actually ship, whether that is the metro core, satellite towns or a second region.

Space flexibility

Demand is seasonal and leases are not. Prefer a facility that lets you scale up before a festive run and release space after it, with a clear notice period and no penalties for right-sizing.

Fulfilment capability

If orders ship from the warehouse, check for packing benches, receiving areas and aisles wide enough for trolleys during peak. Storage is the floor; fulfilment is the workflow organised on top of it.

Security and monitoring

Look for controlled access and CCTV coverage across storage and dispatch zones, and a facility that documents goods at check-in rather than trusting a count at exit.

Compliance and paperwork

Monthly billing and GST-compliant invoices matter for accounts, input credit and marketplace verification. A facility address you can put on records is worth more than a cheaper rate with informal paperwork.

Handling standards

Ask how fragile stock, high-value items and returns are handled. The answers tell you whether the facility understands sellers, or simply rents out square footage with a gate.

Access for your team

You will still send staff, count stock and run audits. Confirm visit hours, who receives goods, and how quickly stock withdrawal requests are processed on a normal working day.

Exit terms

A good agreement states the notice period, deposit treatment and what happens to held stock if you leave. Transparent terms are the clearest signal of a professionally run facility.

Frequently asked questions

How much space does a small e-commerce seller need?

It depends on SKU count and how much depth you hold per line. Many sellers start with a single racked section or a small partitioned area, then scale to a full bay as their catalogue and festive stock grow.

Can I store stock for Amazon, Flipkart and my own website together?

Yes. Inventory for different channels can be held in one facility and separated by rack section, so marketplace and website stock stay distinct while sharing the same security, billing and dispatch area.

How much does e-commerce warehousing cost with Lozy?

Plans start at ₹12 per sq ft per month. The final rate depends on the space you take, the location, your term and any handling you need, so the team quotes a written rate after a quick requirement check.

Do you handle picking and packing, or is it only storage?

Both models work. Many sellers run their own team inside the facility, while others use Lozy's pick, pack and dispatch support. The team scopes the right split for your volumes when you enquire.

What is the minimum storage period?

Billing is monthly with no long lock-in, so short campaigns and seasonal overflow are workable. Ask about notice terms when booking so the plan matches your sales calendar, not the other way round.

How is my stock protected?

Facilities use CCTV surveillance and controlled access, with goods documented at check-in as they arrive. Stock is stored in racked or floor areas according to its handling needs, not mixed loosely with unrelated consignments.

Can I visit my stock or send my own staff?

Yes. Visit hours and access rules are confirmed at onboarding, and your team can count, audit or pick stock at the facility with prior coordination, so visits do not disturb ongoing dispatch work.

What cannot be stored in an e-commerce warehouse?

Standard storage suits normal retail goods. Hazardous materials and perishable products need prior approval, and restricted categories depend on the facility. Share your product list and the team will confirm.

Do I get GST invoices for warehouse rent?

Yes. Storage and handling are invoiced monthly with GST, so registered businesses can claim input credit and keep warehousing costs clean in their books, marketplace documentation and funding conversations.