Customs clearance and import-export services
We file, clear and store your cargo through Delhi NCR’s ICDs, IGI Airport and India’s major ports — from the Bill of Entry to a warehouse bay. One team handles the paperwork, the duty and the space.
- Across our network
- 75 warehouse locations
- Under management
- 10 lakh sq ft
- Customs to storage
- One team
Short answer
What does Lozy’s customs service cover?
Lozy clears imports and exports through Indian Customs, acts as Importer or Exporter of Record when you have no local set-up, delivers duty-paid, arranges cargo cover, helps recover IGST and duty, sorts product compliance, and stores goods in bonded or regular warehouses across our network. Delhi NCR is home ground: the desk files at the NCR ICDs and at every major gateway port, and cleared cargo can move straight into a Lozy warehouse.
Customs services
Eight services covering the journey from origin to your shelf. Use one, or let us run the lot.
- Customs ClearanceImport and export filing, duty and releaseView service
- Importer of Record (IOR)We import for you when you can’tView service
- Exporter of Record (EOR)Ship out of India without your own set-upView service
- Delivered Duty Paid (DDP)Door delivery with duties already paidView service
- Cargo Liability CoverCover for goods in transit and storageView service
- VAT RecoveryClaim back IGST and eligible dutyView service
- Customs Bonded WarehouseStore now, pay duty when you clearView service
- ComplianceBIS, WPC, EPR and licences sortedView service
By client type
How the same services fit the way your business buys and sells.
By industry
The rules and checks that matter most for what you ship.
Ports and ICDs we clear through
Delhi NCR first, then every major gateway. Containers move between the coastal ports and the NCR ICDs by rail and road, and we file at whichever entry point your delivery city needs.
Delhi NCR — ICDs and air cargo
- ICD Tughlakabad
- ICD Patparganj
- ICD Dadri (Greater Noida)
- ICD NSEZ Noida
- ICD Loni (Ghaziabad)
- ICD Garhi Harsaru (Gurugram)
- ICD Ballabhgarh (Faridabad)
- ICD Patli
- ICD Rewari
- ICD Palwal
- ICD Sonepat
- ICD Panipat
- IGI Airport (Delhi air cargo)
Most NCR clearances run through Tughlakabad — India’s largest dry port — or IGI Airport, with a Lozy warehouse minutes from either.
Gateway seaports
- JNPT (Nhava Sheva)
- Mundra
- Pipavav
- Hazira
- Deendayal (Kandla)
- Mumbai
- Chennai
- Kattupalli
- Kamarajar (Ennore)
- V.O. Chidambaranar (Tuticorin)
- Cochin
- New Mangalore
- Mormugao
- Visakhapatnam
- Krishnapatnam
- Kolkata & Haldia
- Paradip
Air cargo beyond Delhi
- Mumbai
- Bengaluru
- Chennai
- Hyderabad
- Kolkata
- Ahmedabad
- Kochi
Rail-linked NCR ICDs run to the western and southern gateways; we time filings around vessel and rake schedules.
How it works
Five steps from your first message to goods where you need them.
Tell us what’s moving
Products, values, origin and the sites they need to reach.
Check and quote
HS codes, approvals and landed cost confirmed in writing.
Ship and clear
Declarations filed, duty paid and goods released by customs.
Store or deliver
Straight to site, or into a Lozy warehouse until you need it.
Close the file
Customs documents and proof of delivery shared with you.
Customs and warehousing with one team
Most importers juggle a customs broker, a transporter and a warehouse. With Lozy, the paperwork and the space sit with the same people.
Clear it, then store it
Cleared goods can go straight into one of 75 warehouse locations across our network.
One point of contact
One team follows your shipment from filing to delivery, so nothing falls between vendors.
Checked before it ships
HS codes, licences and paperwork are reviewed at origin, where problems are cheapest to fix.
An itemised quote
Duties, taxes and our charges listed before you commit. Port or examination charges are flagged as they come up.
Frequently asked questions
Can’t see your question? Ask it in the quote form and we’ll answer it with your quote.
What is customs clearance?
It’s the process of getting goods legally released by customs. For imports into India, that means filing a Bill of Entry on ICEGATE, getting the goods assessed, paying duty and receiving an Out of Charge order before the cargo can leave the port or airport.
Do I need an IEC to import into India?
Usually, yes. Businesses need an Importer-Exporter Code (IEC) from DGFT to import or export. If you don’t have one, or have no Indian entity, Lozy can act as your Importer of Record.
How are customs duties worked out in India?
Duty is calculated on the assessable value of the goods, usually their CIF value, using the HS code. It typically includes Basic Customs Duty, Social Welfare Surcharge and IGST, and sometimes other levies.
Can Lozy store my goods after clearance?
Yes. Cleared goods can move straight into a Lozy warehouse. If you’d rather defer duty, they can be held in a customs bonded warehouse and cleared in parts.
How do I get a quote?
Share what you’re shipping, its HS code or a product description, the value, origin and destination. We’ll reply with duties, taxes and our charges itemised.
Which ports and ICDs does Lozy clear through?
Delhi NCR first: ICD Tughlakabad, Patparganj, Dadri, NSEZ Noida, Loni, Garhi Harsaru, Ballabhgarh, Patli, Rewari, Palwal, Sonepat and Panipat, plus IGI Airport for air freight. At the coast, the desk files at the major gateway ports, from JNPT, Mundra and Pipavav to Chennai, Cochin and Kolkata–Haldia. We pick the entry point that fits your delivery city.
Get a landed-cost quote
Tell us what you’re shipping. We’ll reply with duty, taxes and our charges itemised, so you can decide before anything moves.
- Product description or HS code
- Value and quantity
- Origin and delivery city
Prefer to talk? Call +91 93547 12345 or email support@lozy.in.
