Customs clearance for imports and exports
We classify your goods, file the paperwork on ICEGATE, settle duty and get your cargo released at Delhi NCR’s ICDs and India’s major ports, then move it to your door or into a Lozy warehouse.
- Across our network
- 75 warehouse locations
- Under management
- 10 lakh sq ft
- Customs to storage
- One team
Short answer
What is customs clearance?
Customs clearance is getting your goods legally released by Indian Customs. Lozy prepares and files the Bill of Entry for imports or the Shipping Bill for exports, handles assessment and duty payment, answers any query or examination, and arranges delivery once the goods are released. Delhi NCR filings — Tughlakabad, Patparganj, Dadri and IGI Airport — are an everyday run for the desk.
What’s included
Everything between your cargo landing and your cargo leaving the port.
HS code classification
Each product matched to the right 8-digit tariff code, which sets your duty rate and any licence you need.
Bill of Entry and Shipping Bill
Import and export declarations filed on ICEGATE, with invoices, packing lists and transport documents checked first.
Duty and tax worked out
Basic Customs Duty, Social Welfare Surcharge and IGST calculated in advance, so you know the landed cost before arrival.
Queries and examination
If customs raises a query or orders an inspection, we respond, attend and keep the shipment moving.
Other department approvals
Where another regulator has to sign off, we coordinate that approval alongside customs.
Release and onward delivery
Once the Out of Charge order is issued, cargo moves to your site or straight into a Lozy warehouse.
Where your Bill of Entry gets filed
One desk, filing at Delhi NCR’s ICDs and at India’s gateway ports. The entry point is chosen for your delivery city, the vessel or flight timing and the duty you will pay.
Delhi NCR
- ICD Tughlakabad
- ICD Patparganj
- ICD Dadri (Greater Noida)
- ICD NSEZ Noida
- ICD Loni (Ghaziabad)
- ICD Garhi Harsaru (Gurugram)
- ICD Ballabhgarh (Faridabad)
- ICD Patli
- ICD Rewari
- IGI Airport
Rail-served ICDs with customs exam facilities on site — containers arrive from JNPT or Mundra and clear minutes from where the goods are needed.
Gateway seaports
- JNPT (Nhava Sheva)
- Mundra
- Pipavav
- Hazira
- Deendayal (Kandla)
- Mumbai
- Chennai
- Kattupalli
- Kamarajar (Ennore)
- V.O. Chidambaranar (Tuticorin)
- Cochin
- New Mangalore
- Mormugao
- Visakhapatnam
- Krishnapatnam
- Kolkata & Haldia
- Paradip
Air cargo
- IGI Airport (Delhi)
- Mumbai
- Bengaluru
- Chennai
- Hyderabad
- Kolkata
- Ahmedabad
- Kochi
Filing at the right port keeps examination and detention charges down — and the release moving.
How it works
From documents to release in five steps.
Share documents
Commercial invoice, packing list and airway bill or bill of lading.
Check and classify
Values, HS codes and any licence or approval confirmed.
File the declaration
Bill of Entry or Shipping Bill filed on ICEGATE.
Assess and pay
Customs assesses the entry, duty is paid online, queries answered.
Release and deliver
Out of Charge issued and your goods move on.
What you’ll need
Keep these ready and clearance moves faster.
Missing something? Send what you have and we’ll tell you what’s needed.
- Commercial invoice
- Packing list
- Airway bill or bill of lading
- Importer-Exporter Code (IEC)
- GST registration details
- AD code registration, for exports
- Insurance certificate, if any
- Licences or certificates for regulated goods, such as BIS or WPC
Who uses it
Pick your kind of business for the paperwork, checks and timelines that apply.
Customs and warehousing with one team
Most importers juggle a customs broker, a transporter and a warehouse. With Lozy, the paperwork and the space sit with the same people.
Clear it, then store it
Cleared goods can go straight into one of 75 warehouse locations across our network.
One point of contact
One team follows your shipment from filing to delivery, so nothing falls between vendors.
Checked before it ships
HS codes, licences and paperwork are reviewed at origin, where problems are cheapest to fix.
An itemised quote
Duties, taxes and our charges listed before you commit. Port or examination charges are flagged as they come up.
Frequently asked questions
Can’t see your question? Ask it in the quote form and we’ll answer it with your quote.
How long does customs clearance take in India?
It depends on the port, the goods and whether customs orders an examination. Complete, correct documents are the biggest factor you control, which is why we check everything before your goods ship.
What is a Bill of Entry?
It’s the import declaration filed with Indian Customs. It lists what you’re importing, its value and HS code, and it’s the basis on which duty is assessed.
What is an Out of Charge order?
It’s the customs order that lets imported goods leave the port or airport after assessment and duty payment.
What happens if customs examines my shipment?
Customs may open and inspect goods to check them against the declaration. We coordinate the examination and answer questions so the shipment can be released as soon as possible.
Do I need to be present for clearance?
No. With your authorisation and documents in place, we deal with customs for you and update you at each stage.
Can Lozy clear my shipment at ICD Tughlakabad or IGI Airport?
Yes — Tughlakabad and IGI Airport are the desk’s busiest entry points, and the same team files at every other NCR ICD and at the coastal ports. Tell us the delivery city and we will file where clearance moves fastest.
Related services
Get a landed-cost quote
Tell us what you’re shipping. We’ll reply with duty, taxes and our charges itemised, so you can decide before anything moves.
- Product description or HS code
- Value and quantity
- Origin and delivery city
Prefer to talk? Call +91 93547 12345 or email support@lozy.in.
