Customs and import support for AI hardware
GPUs and AI servers are high-value, closely watched and always urgent. We clear them, cover them and get them to your racks.
- Across our network
- 227+ Warehouses
- Under management
- 75,348.1 Lakh+ Sq. Ft. Live Space
- Customs to storage
- One team
Short answer
How does Lozy handle AI hardware imports?
AI infrastructure runs on hardware that is expensive, in short supply and sometimes subject to export controls in the country of origin. Lozy handles its import into India: Importer of Record, compliance checks, clearance, cargo cover and staging in a Lozy warehouse.
What slows AI hardware down
The usual reasons shipments sit at the port longer than they should.
Export controls at origin
Some advanced chips need licences or end-use statements before they can ship.
Very high value per shipment
Carrier liability won’t come close to covering a rack of GPUs.
Scarce, scheduled supply
Allocation windows mean every held shipment costs compute time.
Power and cooling gear
Batteries and heavy electrical equipment come with their own rules.
How Lozy helps
The services that fix each of those, run by one team.
- Importer of Record (IOR)We import when your entity can’t.View service
- Cargo Liability CoverCover for the full declared value.View service
- ComplianceBIS and WPC checked by model.View service
- Customs Bonded WarehouseHold hardware until the cluster is ready.View service
- Delivered Duty Paid (DDP)Delivered to the hall with duties paid.View service
What we check
Before anything ships, we go through these with you.
Every check is done before booking, when fixing a problem is quick and cheap.
- Export licence needs at origin
- End-use documentation
- BIS and WPC status
- Declared value and cover
- Dangerous-goods paperwork for batteries
- Secure delivery planning
GPUs to Delhi NCR racks
AI hardware most often lands at IGI Airport — high value, tightly packed and best cleared quickly — then gets covered and staged in a Lozy warehouse near the NCR site that will rack it.
Export-control paperwork is checked before the shipment leaves origin.
High-value handling for GPUs and AI servers
A rack of GPUs concentrates more value than most full containers, so every touchpoint around it — cover, storage, transport, handover — is planned with the same care as the GPU import India clearance itself.
Cover from pickup, not from landing
Carrier liability is capped by weight or package, which comes nowhere near the value of a typical AI server import. Transit cover is arranged on the declared value from the moment the goods leave the supplier, so the gap between the two is closed before the aircraft moves. The documents that prove that value travel with the desk, and the cover note and the invoice describe the same figure.
Packing built for a shock-prone journey
Accelerator cards ride in shock-sensitive frames, and the desk checks that packing, handling marks and labels match what air freight will actually put the crates through. Damage found early is a claim; damage found late is an argument. Photographs and a condition record taken at packing are worth more than that argument.
A value the invoice can defend
For high-value hardware imports, the invoice is the spine of the file: price, freight and insurance lines all feed the value customs assesses. The desk reviews those documents before filing, while the supplier can still be asked to correct them, and keeps the working set together so a later query is answered from one folder.
Staging beside the cluster
Between release and racking, the hardware waits in a Lozy warehouse in NCR, under bond or duty-paid, and gets released in the order the commissioning team needs it. The site sets the pace and the warehouse absorbs the difference, with every movement out recorded so the bond register or the duty record stays in step. Nothing leaves without its matching paper.
What drives duty on AI hardware
A GPU import India bill of entry is built from three inputs: what the item is, where it was made, and what was actually paid for it. A loose card, a card fitted into a server and a complete machine can sit under different headings, and the heading carries the rate. Freight and insurance feed the assessed value, and IGST applies on top, usually recoverable as credit for a registered importer.
Card or complete system?
The same silicon can enter as a component or as part of a machine. That one question decides the heading, and the heading decides the duty. The desk documents the reading it files under and keeps that note with the file, so a review later reads the same reasoning.
Where the goods were made
Design country and build country are often different, and customs follows where the goods were substantially transformed, not the brand on the box. The desk reads the supplier’s origin papers before filing, so the claim stands up if it is ever tested.
IGST and the credit path
Tax on an AI server import is paid at clearance and recovered through your GST returns. The entry has to carry the right GSTIN, or the chain breaks at the first link; a correction afterwards costs more than getting the detail right on the first filing. The desk files with your number and keeps the challans with the record set.
What happens after customs
Cover, escorted movement and staged storage appear on the quote as their own lines, so duty is never muddled with handling. You see what each part costs before the shipment lands.
Chain of custody from port to rack
From landing at IGI Airport to the rack, this kind of shipment stays on one documented chain: Bill of Entry and Out of Charge, delivery order, covered transport, signed handover at the site. Seals are recorded, the carrier is named, and every leg has a document that shows who held what. For a desk that runs AI hardware customs clearance day to day, that trail is the working file, not an afterthought. It is also what makes a claim, a query or an audit answerable years later, and the desk archives the set with the client after delivery.
Ask for the handover record at any point. It is written as the shipment moves, not reconstructed afterwards.
How it works
Five steps from your first message to goods where you need them.
Tell us what’s moving
Products, values, origin and the sites they need to reach.
Check and quote
HS codes, approvals and landed cost confirmed in writing.
Ship and clear
Declarations filed, duty paid and goods released by customs.
Store or deliver
Straight to site, or into a Lozy warehouse until you need it.
Close the file
Customs documents and proof of delivery shared with you.
Customs and warehousing with one team
Most importers juggle a customs broker, a transporter and a warehouse. With Lozy, the paperwork and the space sit with the same people.
Clear it, then store it
Cleared goods can go straight into one of 227+ Warehouses across our network.
One point of contact
One team follows your shipment from filing to delivery, so nothing falls between vendors.
Checked before it ships
HS codes, licences and paperwork are reviewed at origin, where problems are cheapest to fix.
An itemised quote
Duties, taxes and our charges listed before you commit. Port or examination charges are flagged as they come up.
Frequently asked questions
Can’t see your question? Ask it in the quote form and we’ll answer it with your quote.
Do GPUs need special paperwork to enter India?
On the Indian side, clearance follows the normal rules plus any BIS or WPC requirement. The country of origin may control exports of advanced chips, so we confirm licence needs before booking.
Can you cover a full GPU shipment?
We arrange cargo cover based on declared value, with limits and exclusions confirmed before dispatch.
Can hardware wait until the cluster is ready?
Yes. Equipment can be held in a Lozy warehouse, under bond if you want to defer duty.
What do you need from us to quote?
Model numbers, quantities, values, origin, delivery site and timeline. For export-controlled items, any licence or end-use documents you already have.
What makes an AI server import different from ordinary IT freight?
Value and scarcity, mostly. One rack can be worth more than everything else on the aircraft, so cover, handling and security are planned around the unit rather than the pallet. Paperwork at origin is checked before the goods fly, and the customs file is read line by line because the numbers are large. The schedule is treated as part of the job, not an obstacle to it.
How is customs duty worked out on a GPU import India order?
It depends on three things: the heading the goods fall under, the origin of the goods, and the value customs accepts. A loose card, a card inside a server and a complete machine are treated differently, and freight and insurance feed into the value. The desk explains each line of the calculation on your quote before you approve it, and flags any number that needs a better document from the supplier.
How early should we start planning a GPU import India order?
As early as the purchase is real. Model numbers let the desk check classification, BIS or WPC status and any origin-side controls while the supplier is still preparing the order. Cover and staging are arranged in the same window, so nothing sits waiting on a decision once the hardware is boxed. Starting early costs nothing; discovering a document gap late costs the schedule.
Can one AI hardware customs clearance cover several shipments?
Each consignment gets its own Bill of Entry, so a cluster arriving in waves means several clearances rather than one. What stays single is the desk: the same team holds the paperwork for every wave, so cover, records and the delivery sequence stay joined up. Tell us the full roll-out and the waves get planned together, with the duty and credit records kept aligned across them.
How do you protect high-value hardware imports in transit?
Cover on the declared value, tamper-evident seals, and transport that is tracked from pickup to handover. The desk books covered movement for the legs between the port, the warehouse and the site, and records seal numbers and signatures at each handover. If something is wrong at delivery, the record is already in place rather than being assembled from memory.
How is GPU hardware kept secure while it waits in a Lozy warehouse?
The equipment is stored in a secured, access-controlled area of the warehouse, and every movement in or out is recorded against the consignment file. Release happens on written instruction, with the collecting vehicle and driver logged at the gate. If the gear is held under bond, those same records serve the customs side as well. The desk can walk you through the controls before the first shipment arrives.
Other client types
Get a landed-cost quote
Tell us what you’re shipping. We’ll reply with duty, taxes and our charges itemised, so you can decide before anything moves.
- Product description or HS code
- Value and quantity
- Origin and delivery city
Prefer to talk? Call +91 93547 12345 or email support@lozy.in.
