Importer of Record services in India
No Indian entity or IEC? We become the importer on paper, taking responsibility for filing, duties and compliance, so your equipment reaches its site.
- Across our network
- 75 warehouse locations
- Under management
- 10 lakh sq ft
- Customs to storage
- One team
Short answer
What is an Importer of Record?
An Importer of Record (IOR) is the party named on the import declaration who is legally responsible for the goods, the duties and compliance. Lozy can act as your IOR in India when you don’t have a local company, an IEC or the registrations your product needs.
What’s included
We take on the importer’s role, and everything that comes with it.
Importer on the Bill of Entry
We’re the named importer, holding the IEC and GST registration the shipment needs.
Duty and tax payment
Customs duty and IGST paid on your behalf and itemised in your landed-cost quote.
Product compliance checks
BIS, WPC and EPR requirements confirmed before dispatch, to avoid holds at the port.
Customs clearance
Filing, assessment, queries and release handled from start to finish.
Delivery to site
Goods move from the port or airport to your office, data center or project site.
A clean paper trail
Import documents kept on file for every shipment, ready for your audit.
Importing into Delhi NCR without an Indian entity
Most IOR shipments are bound for a site in Delhi NCR. Containers land at JNPT or Mundra and move by rail to an NCR ICD — Tughlakabad, Patparganj or Dadri — where we file as importer on record; urgent equipment comes through IGI Airport instead.
From release, goods go straight to your site or into a Lozy warehouse in NCR — one point of contact for the whole lane.
How it works
Five steps from first enquiry to delivery at your site.
Share the shipment
What’s shipping, its value, origin and delivery site.
Compliance check
HS code, duty and any registration or licence confirmed.
Quote and approve
An itemised landed-cost quote for you to approve.
Import and clear
We import as IOR, pay duties and clear the goods.
Deliver
Goods delivered to the end site with import documents.
What you’ll need
Keep these ready and clearance moves faster.
Missing something? Send what you have and we’ll tell you what’s needed.
- Commercial invoice naming Lozy as importer
- Packing list
- Airway bill or bill of lading
- Product datasheets
- End-user name and delivery address
- Certificates for regulated products, such as BIS, WPC or EPR
Who uses it
Pick your kind of business for the paperwork, checks and timelines that apply.
Customs and warehousing with one team
Most importers juggle a customs broker, a transporter and a warehouse. With Lozy, the paperwork and the space sit with the same people.
Clear it, then store it
Cleared goods can go straight into one of 75 warehouse locations across our network.
One point of contact
One team follows your shipment from filing to delivery, so nothing falls between vendors.
Checked before it ships
HS codes, licences and paperwork are reviewed at origin, where problems are cheapest to fix.
An itemised quote
Duties, taxes and our charges listed before you commit. Port or examination charges are flagged as they come up.
Frequently asked questions
Can’t see your question? Ask it in the quote form and we’ll answer it with your quote.
When do I need an Importer of Record in India?
When the business receiving the goods can’t be the importer. For example, a foreign company with no Indian entity, or a buyer without an IEC or the registrations the product needs.
Is an Importer of Record the same as a customs broker?
No. A customs broker files paperwork for an importer. An Importer of Record is the importer, the party legally responsible for the shipment, its duties and compliance.
Who pays the duties when Lozy acts as IOR?
We pay duties and taxes at clearance, and they’re billed to you as agreed in your quote.
Can you act as IOR for used or refurbished equipment?
Used electronics and some second-hand goods need extra permissions in India. Share the details and we’ll confirm what’s possible before you ship.
What can’t be imported through an IOR?
Prohibited items can’t be imported at all, and restricted items need a licence first. We check your goods against India’s import policy before quoting.
Related services
Get a landed-cost quote
Tell us what you’re shipping. We’ll reply with duty, taxes and our charges itemised, so you can decide before anything moves.
- Product description or HS code
- Value and quantity
- Origin and delivery city
Prefer to talk? Call +91 93547 12345 or email support@lozy.in.
