Customs for eCommerce brands
Your customers expect the checkout price to be final. DDP delivery, compliant stock and clean clearance make cross-border orders feel local.
- Across our network
- 75 warehouse locations
- Under management
- 10 lakh sq ft
- Customs to storage
- One team
Short answer
How does Lozy help cross-border eCommerce?
Cross-border eCommerce works when duties are paid up front and stock is compliant for sale. Lozy offers DDP shipping so customers pay nothing at the door, clears stock imported in bulk, checks labelling and product rules, and stores inventory in a Lozy warehouse.
What slows cross-border eCommerce down
The usual reasons shipments sit at the port longer than they should.
Duty at the door
Customers refuse parcels when they’re asked to pay unexpected charges.
Labelling and product rules
Goods sold in India need compliant labels and, for some products, BIS approval.
Returns
Sending goods back across borders is slow without the right paperwork.
Stock far from customers
Shipping every order from abroad makes delivery slow.
How Lozy helps
The services that fix each of those, run by one team.
- Delivered Duty Paid (DDP)One checkout price, nothing to pay at delivery.View service
- Customs ClearanceBulk imports filed and released.View service
- ComplianceLabels and BIS checked per product.View service
- Customs Bonded WarehouseHold stock under bond and clear as you sell.View service
- Exporter of Record (EOR)Send returns back with the right papers.View service
What we check
Before anything ships, we go through these with you.
Every check is done before booking, when fixing a problem is quick and cheap.
- Landed cost per SKU
- Legal Metrology labels
- BIS status for notified products
- EPR for packaging and electronics
- Returns route
- Storage and replenishment plan
Cross-border orders, fulfilled from Delhi NCR
Bulk stock clears at the NCR ICDs or IGI Airport and sits in a Lozy warehouse in NCR; orders ship from there with duties already paid, so customers see local delivery times.
DDP at the door — no customs calls for your buyer.
How it works
Five steps from your first message to goods where you need them.
Tell us what’s moving
Products, values, origin and the sites they need to reach.
Check and quote
HS codes, approvals and landed cost confirmed in writing.
Ship and clear
Declarations filed, duty paid and goods released by customs.
Store or deliver
Straight to site, or into a Lozy warehouse until you need it.
Close the file
Customs documents and proof of delivery shared with you.
Customs and warehousing with one team
Most importers juggle a customs broker, a transporter and a warehouse. With Lozy, the paperwork and the space sit with the same people.
Clear it, then store it
Cleared goods can go straight into one of 75 warehouse locations across our network.
One point of contact
One team follows your shipment from filing to delivery, so nothing falls between vendors.
Checked before it ships
HS codes, licences and paperwork are reviewed at origin, where problems are cheapest to fix.
An itemised quote
Duties, taxes and our charges listed before you commit. Port or examination charges are flagged as they come up.
Frequently asked questions
Can’t see your question? Ask it in the quote form and we’ll answer it with your quote.
What does DDP mean for my customers?
They pay one price at checkout. Duties and taxes are settled before delivery, so there’s nothing to pay at the door.
Can I bring stock into India in bulk and sell from here?
Yes. Import in bulk, clear it or hold it under bond, and store it in a Lozy warehouse.
Which labels do products sold in India need?
Packaged goods need Legal Metrology details such as the importer’s name and address, MRP, net quantity and country of origin.
How are returns handled?
We’ll help you choose a route: re-export with the right paperwork, or keep returned stock in India.
Other industries
Get a landed-cost quote
Tell us what you’re shipping. We’ll reply with duty, taxes and our charges itemised, so you can decide before anything moves.
- Product description or HS code
- Value and quantity
- Origin and delivery city
Prefer to talk? Call +91 93547 12345 or email support@lozy.in.
